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Frequently Asked Questions for Occupational Therapists – Ramp It Up

  1. Are Ramp It Up ramps compliant with Australian accessibility standards?

    Yes. Our access ramps and mobility solutions are designed to meet Australian Standard AS1428.1 and align with the Livable Housing Design Guidelines, ensuring suitability for NDIS participants and accessible environments.
     
  2. Can these ramps be used in both residential and commercial settings?

    Absolutely. Our range is suitable for use in private homes, aged care facilities, clinics, community centres, and more. Each product listing includes details on recommended applications.
     
  3. Do your ramps support required gradients such as 1:14 or 1:10?

    Yes. Many of our ramps are purpose-built to meet required gradient ratios such as 1:14, 1:10 or 1:8, depending on the use case. Product pages include full dimensions and gradient suitability.
     
  4. Can I get help selecting the right ramp for my client’s needs?

    Definitely. Our team is happy to assist occupational therapists in selecting the most appropriate ramp based on the client’s mobility, entry height, and environment. Contact us with your requirements.
     
  5. Are your products eligible under the NDIS?

    Most of our ramps and access products are suitable for funding under the NDIS. We can assist with quotes, product information, and documentation for submission with NDIS plans.
     
  6. Do you stock threshold ramps for small steps and doorway lips?

    Yes. We offer a wide range of threshold ramps made from rubber and aluminium, ideal for bridging small internal or external height differences—perfect for walkers, wheelchairs, and scooters.
     
  7. What materials are your ramps made from?

    Our ramps are made from high-quality aluminium, rubber, or composite materials. Aluminium ramps are strong yet lightweight, while rubber ramps are ideal for more permanent indoor or outdoor use.
     
  8. Do your ramps include safety features like anti-slip surfaces or side rails?

    Yes. Most of our ramps include non-slip surfaces, raised edges (kerbs), and design features that enhance safety and stability. Specific features are listed on each product page.
     
  9. Can you provide customised ramp solutions for unique access needs?

    Yes. Some modular systems can be customised to suit complex or non-standard entryways. Please contact us with the site details for tailored advice or a custom quote.
     
  10. Is professional installation required for your ramps?

    Many ramps are simple to install and suitable for DIY. However, larger or modular ramp systems may require professional installation to ensure safety and compliance. We can advise accordingly.
     
  11. Can I request a formal quote or product specifications for reports?

    Certainly. Reach out with the product name and any client or site details, and we’ll provide a formal quote, product specifications, and supporting documents for your assessment or funding application.
     
  12. What are the typical delivery timeframes?

    Most products are dispatched within 1–3 business days. Delivery times vary depending on location. If you have an urgent need, please let us know and we’ll do our best to prioritise the order.

MSC121 Carrier Compatability Check List

MSC121 Carrier Compatability Check List

Contact us to request a catalogue

Email: info@rampitup.com.au

Phone: (03) 9702 4422

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